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Next up is my adored skamille talking about rebooting culture 💜💋 #leaddevPermalink On twitter.com
❤️ 11 Favorites Mood +3 🙂
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"You do not lead by hitting people over the head. That's assault not leadership" - Eisenhower. skamille #leaddevPermalink On twitter.com
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Left grad school, didn't know if could be an effective engineer. Went to know at Goldman - hadn't heard of them before. skamille #leaddevPermalink On twitter.com
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Learned could get work done. Write tests, see if it works. Deploy every week. Had come from MSFT. Every 5 years if lucky. skamille #leaddevPermalink On twitter.com
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Realised couldn't have the impact that she wanted without a team. Left Goldman, went to Rent the Runway. skamille #leaddevPermalink On twitter.com
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Started as director of infra eng. Was doing a big rewrite of a drupal/PHP monolith, into micro-services. skamille #leaddevPermalink On twitter.com
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Poster: "If you don't test your commits, I will bury you" - this is what she's like to work for. skamille #leaddevPermalink On twitter.com
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Had a cultural segfault, person who had hired her left. No clear succession plan. Lots of people also at risk of leaving. skamille #leaddevPermalink On twitter.com
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Put hand up, got appointed as interim head of tech. Thought would be OK because charming and smart and code well. skamille #leaddevPermalink On twitter.com
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Didn't know how to be an exec, didn't really know how to be a manager. First review: "you've created a culture of fear". skamille #leaddevPermalink On twitter.com
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This is not a message you want to hear! When you care about the people who work for you. Was a wake up call. skamille #leaddevPermalink On twitter.com
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Realised needed to learn how to lead people and not assault people. How to help people gel. Keep people wanting to work.skamille #leaddevPermalink On twitter.com
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Wasn't a massive change, but these things take a long time. Takes a long time to improve people's impressions of you. skamille #leaddevPermalink On twitter.com
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Releasing code a lot is really important. Helping engineers work fast is one of the best things you can do for your team. skamille #leaddevPermalink On twitter.com
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Did big rewrite. Screwed up some things. Tried to architect for failure tolerance. So had really complicated thing. skamille #leaddevPermalink On twitter.com
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"Are git submodules ever a good idea?" skamille #leaddevPermalink On twitter.com
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Did deployments once a week, but took 4 hours. Sent a team away, got rid of submodules, made it faster. skamille #leaddevPermalink On twitter.com
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Started shipping every day. Made people happier immediately - engineers like to ship. skamille #leaddevPermalink On twitter.com
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People want to work on something tangible, want to be able to say that they work on what they do best. skamille #leaddevPermalink On twitter.com
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If you have scarcity anywhere, people compete. Even when they love each other. skamille #leaddevPermalink On twitter.com
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Be impatient. Be impatient about processes that are slow, technical bottlenecks that slow people down. skamille #leaddevPermalink On twitter.com
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If you have tasks that seem slow, ask how can you make them faster? skamille #leaddevPermalink On twitter.com
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The thing about structure, is that it just is. Good structure helps you get context quickly. skamille #leaddevPermalink On twitter.com
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Very rarely does structure get imposed for no reason. Might seem that way. But comes about because something happened. skamille #leaddevPermalink On twitter.com
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If you don't know what that structure is built on, you will question it. Structure in general comes from failure. skamille #leaddevPermalink On twitter.com
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Developers, when faced with a structure, will be included to just get rid of it. skamille #leaddevPermalink On twitter.com
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Created RTR job ladder, came from failure. People had random titles, and made random amounts of money. skamille #leaddevPermalink On twitter.com
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Created a vague ladder, and wanted to make people less stressed. But made people more stressed. skamille #leaddevPermalink On twitter.com
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My 5th call out "Ambiguity is a bias vector" (and Camille says I am right) skamille #leaddevPermalink On twitter.com
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Created a more detailed ladder, still not perfect, but much better. skamille #leaddevPermalink On twitter.com
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Learning review - very rarely single root causes, usually many root causes of failure. skamille #leaddevPermalink On twitter.com
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When you see that something has failed, interrogate the structures around that failure. skamille #leaddevPermalink On twitter.com
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Structure is about figuring out what to do, not how. If can write detailed instructions about how, ask if can script it. skamille #leaddevPermalink On twitter.com
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A detailed list of instructions is micromanaging; humans aren't very good at following a detailed list of instructions. skamille #leaddevPermalink On twitter.com
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Relatedness. A feeling of belonging. As an IC, queen of efficiency over relatedness. skamille #leaddevPermalink On twitter.com
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Was effective, and efficient, but only because role did not encompass a large number of people. skamille #leaddevPermalink On twitter.com
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As manager, business only sense very harmful. Treating 1:1s like status update. Undercut people feeling like could share. skamille #leaddevPermalink On twitter.com
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Vulnerability is the opposite of fear. Psychological safety is the most important sign of a healthy team. skamille #leaddevPermalink On twitter.com
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Baseline dysfunction of a team is absence of trust. Trust that even when don't know why, it's not a threat, can learn. skamille #leaddevPermalink On twitter.com
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"You do not apologise by saying I'm sorry you feel that way. That is not an apology." skamille #leaddevPermalink On twitter.com
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Guilt is an okay emotion. The best thing to do with guilt is admit it, and apologise. Then move on. skamille #leaddevPermalink On twitter.com
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When you swallow those feelings of guilt, they become shame. Shame is a toxic thing. skamille #leaddevPermalink On twitter.com
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As a leader, practise apologising. Show people that you are a big enough person to screw up and apologise for it. skamille #leaddevPermalink On twitter.com
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1:1s are really important, even if not a manager, take the time to engage with people 1:1. It's important. skamille #leaddevPermalink On twitter.com
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"You can actually care about people more by pretending to care" - ask them how they are, and listen. skamille #leaddevPermalink On twitter.com
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Conflict. Some people like it. Some people hate it. Whether like it or fear it, you need healthy conflict on your teams. skamille #leaddevPermalink On twitter.com
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Conflict is when opinions come out, when you hear what they say. Don't insist on a solution. Insist on specificity. skamille #leaddevPermalink On twitter.com
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Whether you like or hate conflict, replace conflict with curiosity. If aggressive as a leader, shuts people down. skamille #leaddevPermalink On twitter.com
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Ask questions. If you disagree, ask why. You'll find out more about it. Get opinions out, without arguments. skamille #leaddevPermalink On twitter.com
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"If you have a bunch of boring meetings, you don't have enough conflict." skamille #leaddevPermalink On twitter.com
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Whatever level of leadership you are, be less tolerant of boring meetings, but don't abandon them. skamille #leaddevPermalink On twitter.com
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If enough people want to talk about something, maybe you should talk about it. Don't insist on taking offline. skamille #leaddevPermalink On twitter.com
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"Don't settle for an environment when you can't ask questions." skamille #leaddevPermalink On twitter.com
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"Empathy is a learnable skill" - just ask people how they are, and make the time to know yourself. Feel your feels. skamille #leaddevPermalink On twitter.com
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"It's okay to have the full range of human emotions." skamille #leaddevPermalink On twitter.com
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Empathy - you deserve to have your feelings, and other people have feelings too. skamille #leaddevOn twitter.com
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Of course skamille's talk was amazing. Super real about her own learnings and full of wisdom. Loved it so much 💜 #leaddevPermalink On twitter.com