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When you call apple they play pop music down a bad line and this is how you know the suffering has begun.
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I am calling them again, for the 4th time I think, because of the $200 gift card they randomly debited from my account in December as apparently I haven't suffered enough this week.
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45 minutes later and no really the guy who did this is DEFINITELY going to contact me this time. Because noone else can undo it somehow. HOW IS THIS REASONABLE.